Security & GDPR

Your data.
Under control.

Hussteer protects the data of your agency, your team and your clients, without complicating your day.

The foundations

Security starts before you even sign in.

Your data is protected at several levels, from user access through to storage.

Data partitioning

Ladroye agency

212 properties · 976 contacts

Beaulieu agency

the neighbouring agency's data

Running query

select * from properties

212 rows

The query stays within your agency's scope.

Partitioned by agency

Each agency stays in its own space.

Data is isolated at database level so that one organisation cannot reach another's information.

Hosting
eu-west-3Paris, France · European Union

Where the data lives

Databasechecking…
Files and documentschecking…
Backupschecking…

No transfer outside the European Union is needed for the product to work.

European hosting

Your data stays in Europe.

Database and files are hosted within the European Union, in the Paris region.

Encryption
In transitTLSAt restEncrypted

Your data

Contact

camille.mercier@example.com

Phone

07700 900 123

Portal token

seloger · distribution key

Portal connection secrets are stored separately, out of the application's reach.

Encryption

Protected in transit and in storage.

Exchanges use TLS and data is encrypted at rest on the host's disks. Portal connection secrets are stored separately.

Activity log

Latest actions

Live
SCSign-in · second factor verifiedSophie Carrière09:12
NLMandate no. 212 updatedNicolas Lemaire09:34
DCContacts exportedDamien Colin10:02
SCTeam member invitedSophie Carrière10:47

Available from the agency settings.

Named access

One account. One identity. One trail.

Every team member uses their own access. Stronger authentication and logging help keep sensitive actions in check.

Day to day

What protects your business, every day.

Simple, always-on mechanisms, built straight into the platform.

  • 01

    Backups · Plan for the unplanned.

    Automatic backups, handled by our database host, allow data to be restored in the event of an incident.

  • 02

    Activity log · Know what happened.

    Important actions are logged so you keep a usable history, available from the settings.

  • 03

    Authentication · Protect every access.

    Every user has their own account and can turn on two-factor authentication.

  • 04

    Permissions · Grant only what is needed.

    Access to information stays tied to the organisation and to authorised users.

Your rights

Your data stays yours.

Hussteer gives you the means to keep control of the information entrusted to the platform.

01

Export

Retrieve your properties, contacts and mandates from the settings, as CSV or an address book.

02

Correct

Correct information straight from the screens that hold it.

03

Delete

Deleting your data is arranged with our team, taking statutory retention obligations into account.

04

Know

The privacy policy lists the data processed, why, and for how long.

GDPR, without the jargon.

Privacy should not be a page nobody reads. Hussteer sets out plainly which data is used, why it is used, and how it can be managed.

Read the privacy policy

Your data deserves as much care as your clients.

A question about security, hosting or how your data is handled? Talk directly with the Hussteer team.

Trust, security and transparency

Hussteer is a SaaS platform built for real-estate professionals. We are committed to protecting your data, keeping our services transparent and complying with applicable regulations.

Data protection

The data you import, create or store in Hussteer remains yours. It is never resold to third parties and is processed in accordance with the General Data Protection Regulation (GDPR).

Artificial intelligence

Hussteer's artificial-intelligence features are designed to assist professionals in their daily work. Automatically generated content — including property descriptions, summaries, replies or suggestions — must be checked before publication. Users remain responsible for the information they publish.

Voice publishing

Voice commands are analysed in order to create or complete property records. Voice recognition may misinterpret input. Human validation is always recommended before publishing.

Listing distribution

Listings can be sent to various property portals and partner services. Availability of integrations, publication times and certain features depend on the APIs and terms of use of each partner.

Electronic signature

Where an electronic signature is used, it is provided by a specialist provider. The signature process, archiving and retention of evidence are the provider's responsibility, in line with applicable regulations.

Service availability

We do everything we can to provide a reliable, high-performing platform. Temporary interruptions may nonetheless occur during maintenance, or as a result of events beyond our control.

Security

Traffic between your browser and Hussteer is encrypted. We apply technical and organisational measures designed to protect your data against unauthorised access, loss and alteration.

Third-party integrations

Some features rely on third-party services such as property portals, electronic-signature providers, mapping services, payment solutions and artificial-intelligence models. Hussteer cannot be held responsible for interruptions, changes or limitations originating from those services.

Platform evolution

Hussteer evolves continuously. Features, integrations, pricing and terms of use may change in order to improve the service or to meet regulatory developments.

Limitation of liability

Hussteer provides support tools for real-estate professionals. Users remain solely responsible for the information they publish, for valuations, listings, generated documents, mandates and collected signatures, and for compliance with their legal and professional obligations.