Privacy

Privacy policy

Last updated: 25 August 2026

What data we process, why, for how long, and what you can require of us.

This page contains information to be completed before publication. It appears in brackets.

Two roles, not to be confused

For YOUR account data (staff identity, billing, sign-in log), Hussteer is the data controller. For the data you enter into the service (your clients, your properties, your mandates), Hussteer is a processor: you remain the controller, and we process it on your behalf and on your instructions.

Data processed

Account and agency: Name, email, role, agency, preferences.
Usage: Sign-in log, sensitive actions, use of artificial-intelligence features.
Billing: Subscription, payments, invoices.
Business content: Properties, contacts, mandates, documents, appointments — entered by you.

Purposes

Running the service, maintaining your account, ensuring security, billing, and answering your requests. No data is ever resold or used for advertising.

Retention periods

Account: For the duration of the subscription, then deleted on closure.
Invoices: Ten years, accounting obligation.
Security logs: [TO BE COMPLETED]
Business content: Until you delete it, or until the account is closed.

Processors

Application hosting: Vercel.
Database and files: Supabase (European Union).
Email delivery: Resend.
Payments: Stripe.
Artificial-intelligence models: Anthropic and Google, through the Vercel AI Gateway.

Detailed list with hosting countries and transfer safeguards: [TO BE COMPLETED]

Artificial intelligence

Content sent to the models is used only to produce the requested answer. It is not used to train models.

Your rights

Access, rectification, erasure, portability, restriction and objection. To exercise any of these rights, write to fabrice@hussteer.com: we will reply and carry out the export or deletion requested. You may refer the matter to the CNIL in the event of a lasting disagreement.

Security

Data partitioned by agency at storage level, encryption in transit and at rest, named accounts, two-factor authentication available, daily backups.

Trust, security and transparency

Hussteer is a SaaS platform built for real-estate professionals. We are committed to protecting your data, keeping our services transparent and complying with applicable regulations.

Data protection

The data you import, create or store in Hussteer remains yours. It is never resold to third parties and is processed in accordance with the General Data Protection Regulation (GDPR).

Artificial intelligence

Hussteer's artificial-intelligence features are designed to assist professionals in their daily work. Automatically generated content — including property descriptions, summaries, replies or suggestions — must be checked before publication. Users remain responsible for the information they publish.

Voice publishing

Voice commands are analysed in order to create or complete property records. Voice recognition may misinterpret input. Human validation is always recommended before publishing.

Listing distribution

Listings can be sent to various property portals and partner services. Availability of integrations, publication times and certain features depend on the APIs and terms of use of each partner.

Electronic signature

Where an electronic signature is used, it is provided by a specialist provider. The signature process, archiving and retention of evidence are the provider's responsibility, in line with applicable regulations.

Service availability

We do everything we can to provide a reliable, high-performing platform. Temporary interruptions may nonetheless occur during maintenance, or as a result of events beyond our control.

Security

Traffic between your browser and Hussteer is encrypted. We apply technical and organisational measures designed to protect your data against unauthorised access, loss and alteration.

Third-party integrations

Some features rely on third-party services such as property portals, electronic-signature providers, mapping services, payment solutions and artificial-intelligence models. Hussteer cannot be held responsible for interruptions, changes or limitations originating from those services.

Platform evolution

Hussteer evolves continuously. Features, integrations, pricing and terms of use may change in order to improve the service or to meet regulatory developments.

Limitation of liability

Hussteer provides support tools for real-estate professionals. Users remain solely responsible for the information they publish, for valuations, listings, generated documents, mandates and collected signatures, and for compliance with their legal and professional obligations.